"Interactive Voice Response" or "IVR" for short, allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. Basically, it's a system that greets a caller and "prompts" them to push a number button on their phone to hear a specific message or reach a specific department in your business. You've done this a million times and so has your customer. But some businesses just have a nice "message on hold" instead of an elaborate IVR system; "...Leave a message at the tone" is a good example.


Every person calling into your business deserves a friendly, professional voice greeting. Have you heard those computer voices? Yikes. Do you want that to be your first impression of your business? A professional voice greeting on your business phone system can impact a buying decision and make a potential customer a long- term customer.

Superior Sound and Voice.com provides real human voices to record your IVR prompts and messages on hold, in English, Spanish and Italian, male or female. We are very cost-effective with fast turnaround for those important last minute messages. Get an audition and quote today! Or better yet, for smaller messages under 2 minutes, BUY NOW.

917 McCandless St. Sault Ste. Marie, Mi. 49783 USA

©2021 Superior Sound and Voice LLC. Some materials are used with permission and are copyrights of the respective owners

  • Facebook
  • LinkedIn